manufacturer threatens me with false amazon revs
A supplement manufacturer has been completely unethical in 4 of my orders, like trying to make me pay for printing problems caused by their own team/machines two separate times, messing up the formula dosage for a product, and delaying a refund for lost packages during shipment for over 2 months, and I’ve left revs regarding these issues because genuinely nobody should be using a manufacturer like this for their business, and this is what they sent me. Anyone know what I can do about it?
The message, left directly on the Alibaba chat btw:
“Hello, our boss said: "Even after we refund you, you still leave us negative rev. It's like your Amazon store doesn't want to receive negative revs from us. So, if you can promise not to leave any more negative revs, we'll refund you $300. After all..."”