TickPick customer service no response for Metallica at the sphere!
We flew from Florida for this show on Saturday only to be turned away at the door. Our TickPick Tickets didn’t get us in. After 45 minutes at the box office they said there were duplicate tickets and they scanned in prior to us getting in. We made over 10 calls to TickPick emergency line and the recording said they didn’t have any agents available and to email for immediate response and then would hag up on us. We emailed right there and didn’t get a call back. Only a generic email back that they are sorry for the inconvenience and please tell us more about the situation. We are going on 3 days and TickPick has yet to call. The manager “Twana” has not done a thing that supposedly has our case. We spent thousands on this trip. What a mess!