Filed claim months later - will I be denied?
I’m in California.
I have Mercury insurance.
I parked at my work garage on Halloween 2025 and when I got back to my car around 3pm, there was a dent in my front bumper. I don’t know who did it and there is no camera present.
I did not want to file a claim with my insurance because I did not want my rates to go up so I told myself I would deal with the bump later and pay out of pocket.
Life got in the way and there was no mechanical damage to the car so eventually, I went to get quotes and was of course putting it off some more.
The quotes were higher than my deductible.
I finally decided I don’t want to look at my dent anymore and filed a claim yesterday.
Today, I got a text from the adjuster asking why I filed late:
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MERCURY: Please be advised that per your policy, a claim must be filed within 21 days of the incident. Can you please explain why this claim was not filed within that time frame? Coverage is not confirmed.
ME: At the time of the incident, the damage appeared manageable and I intended to pay for repairs out of pocket rather than file a claim.
After realizing the extent/cost of the damage was greater than initially expected, I decided to submit the claim through my insurance.
As soon as I made that decision, I contacted Mercury to report the loss.
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My obvious question is, am I cooked or will I still get approved? The business day is over and I suspect I won’t hear back until tomorrow, if not longer.
Anyone with insight from the industry or with experience have any clues?
Thanks.