The new value of UX: We're changing our design processes to integrate AI — and it's a WIP. Tips?
UX/UI lead here (with a double hat, also PM). We've been trying to change our design processes A LOT. It's a super interesting time; I see it as a revision of how, and when we create value.
I feel like we're seeing a shift:
To our UX designer now being the person who sits in in pre-product-requirements sessions,
taking notes
analysing the transcripts
collecting the screenshots from the stuff we asked Claude to visualise during the sessions
and, very quickly, creating or highlighting key parts of the user flows & jotting down considerations that we'll have missed. And then we repeat. Quickly.
We're using AI during these sessions to make sure we're all talking about the same thing,
And then our UX designer goes off and makes sure that the thing that we thought we all talked about works with real life.
What I'm seeing especially is that what used to be the main value of our team — being able to visualise the requirements and broadening them to accommodate for real users — is really shifting. If the visualisation part of this job is so quickly (i know, let's not discuss quality) replaced by AI, then we need to redefine where our _actual_ value sits. And that for me is: fundamentally changing how we work with PMs, stakeholders, engineers.
What are your thoughts on this, how does your team work differently today?