u/solarrvortex_999

Hi all, so I recently started working as a front desk agent at a 3-star hotel. The place I work at is extended stay and so far, I've loved everybody I work with.

However, I often feel like things are too disorganized or that we are uncoordinated, which creates an issue when helping with guests. For example, housekeeping does not keep up to date as much as they should with rooms, so sometimes they'll be marked as dirty as we are checking a guest into said room and we need to make them wait for housekeeping to confirm if the room is clean, which can sometimes be a minute.

It's not just housekeeping either, it feels like there are a lot of things we're not told about the rooms or what ammenities are offered by the hotel so that can create confusion between myself and my supervisors or other front desk agents. We are a smaller team so that might be why, but I've noticed I often feel like we're not kept in the loop; we don't have much written communication beyond emailing and limited written documentation.

Perhaps this is because I'm new as well but I'm established enough that I'm by myself most nights, so I feel like I shouldn't be having this issue now. Any advice or insight is appreciated.

Hey everyone! I'm new to this sub and working for hotels in general but I just had a few questions.

So I'm starting this week as an FDA for an extended stay hotel and I'll be doing evenings (3:30p-11:00p, 4 days per week). I just had a couple questions in general about the FDA experience and was hoping there may be people here who would know!

1. ⁠I have some experience in other jobs doing front desk/administrative work, but I was wondering how involved my admin duties would be? I've heard evening shift tends to mostly deal with check-ins and less so admin work.
2. ⁠Will there come an opportunity at some point for me to move into doing other shifts? Evenings aren't super ideal for me but I don't mind them. I'd also love any insight anyone has to share regarding other shifts as an FDA.
3. ⁠Will there come an opportunity at some point for me to move into doing other shifts? Evenings aren't super ideal for me but I don't mind them. I'd also love any insight anyone has to share regarding other shifts as an FDA.
4. ⁠Lastly, is there a lot of downtime on evenings? I've heard from other places that traffic starts to drop off around 8-9 PM or later, and I was curious about how busy shifts are for evening FDAs in general.

Any additional info or advice is greatly appreciated!

Hey everyone! I'm new to this sub and working for hotels in general but I just had a few questions.

So I'm starting this week as an FDA for an extended stay hotel and I'll be doing evenings (3:30p-11:00p, 4 days per week). I just had a couple questions in general about the FDA experience and was hoping there may be people here who would know!

1. Since I'd be working 5+ hour shifts, how does taking meals/"lunch" work? Am I allowed to have the food provided by the hotel or do I need to start packing meals?

2. I have some experience in other jobs doing front desk/administrative work, but I was wondering how involved my admin duties would be? I've heard evening shift tends to mostly deal with check-ins and less so admin work.

3. Will there come an opportunity at some point for me to move into doing other shifts? Evenings aren't super ideal for me but I don't mind them. I'd also love any insight anyone has to share regarding other shifts as an FDA.

4. Lastly, is there a lot of downtime on evenings? I've heard from other places that traffic starts to drop off around 8-9 PM or later, and I was curious about how busy shifts are for evening FDAs in general.

Any additional info or advice is greatly appreciated!