Provident first bill disputable?
Hi all, I got my first utility bill from Provident (and my first in Canada) and I need help from you to know if all of these charges are for me to pay or is it disputable or is it actually the landlord responsibility.
I can't attach the bill but here are the charges for a 2 bedroom condo in with only 2 adults and 1 kid living in it.
Electricity charge $28
Delivery charge $43
Regulatory charge $1.5
Total after rebate and HST $60
Other utilities charges:
Hot water charge $50
Cold water charge $44
Thermal cool charge $36
Delivery charge (other utilities) $19.5
Total $150
HST $19
My total bill is $379 (because there's an account setup fee of $100 and security deposit of $50)
I don't understand what a delivery charge is and is it normal that it's double my electricity consumption?
My lease only says (electricity and water -> tenant) and (heat -> landlord). Air-conditioning is empty and no mention of any other charges.
I think I'm over charged by provident and also I'm not sure if according to the lease I should be paying for Thermal Cool charges, hot water and delivery charge (other utilities) which I don't know what are they.