u/somber-elixir

Another day at one of the big retail box stores means another email from corporate on how we’re severely underperforming compared to last year.

How we need to focus on things we’re already doing, how we need to figure out what we’re missing, how we need to raise our percentages and scores compared to last year.

I am seriously so God damn tired of this whole “quotas, metrics, scores, percentages” mindset these corporations have when i bet almost all of them have never worked a day of AP in their lives. I watch my high theft areas daily, I make camera adjustments, I run my theft reports, I talk to my team, on paper I do everything right, but none of that doesn’t matter because you can’t make people come in and fucking steal.

You are literally expecting us to control something that isn’t controllable. I’ve had over 3 repeat shoplifters in my store this week and you know what they did? Nothing. They completed normal transactions and went about their day

I love my job, love my team and my boss but these quotas are hands down the most stressful part of my job and every day corporate shoves them on us is another day I just want to quit

Sorry for the novel

Please, for the love of God….stop pushing these God damn quotas, percentages, scores, etc….stop asking us “why aren’t you getting more apprehensions?”, stop asking us “what are you missing in your store? what could you be doing differently?”.

You want the honest answer? It’s fucking slow right now. It’s summer. Most people are outside enjoying the sunshine and last I checked, most people are still kinda pissed off at Target for their removal of DEI merchandise.

Not to mention, most of our stores have incredibly low shortages right now which I’ve been told from my own BP that indicates why I’m not seeing as much theft.

But back to the topic on hand here…stop constantly talking about these stupid fucking “prod scores” and “impact scores” and how we have to be at a certain score and percentage and if we dip too low you want to put us on performance plans.

Literally. These types of things are what causes APTL’s to burn the fuck out, make bad stops or quit altogether. We’ve literally lost 4 APTL’s in one month and you’re all still going on about “make sure your impact score is in the green!”

I love my job, I love doing AP but holy shit wake up and realize quotas are fucking stupid and realize that we can’t force people to steal. Y’all are just going to keep losing more and more TL’s the more you force feed this quota bullshit

End rant. Sorry for the novel everyone

Seriously

We have one TM in particular that I swear to God is only here to use the wave and do nothing else. It gets left in the middle of back room aisles, it never gets put back on the charger, it’s in use most of the God damn day by the same TM and I don’t even know why

Today I needed it and where was it? Not in its location on the charger, it was instead sitting in front of the cooler and freezer with random merchandise on it with no one to be found. Where was the TM that seems to need it 24/7, oh he went on break and left it there with shit piled on it so no one would take it

Fucking hell. This place is so ridiculous sometimes that I can’t even comprehend it. Is this a stupid thing to complain about? Yeah maybe but all I want to do is my job and go home. That’s it. There’s no reason for others to be this selfish and lazy over a piece of equipment we all use

End rant