u/spacygolem

Few weeks back I booked a Air India flight from Ixigo. But, yesterday Air India cancelled the flight.When I reached out to ixigo tave me two options:

1. Reschedule the flight

2. Get Full Refund

But the problem with rescheduling is all the flights had over 21 hours of layover time. So, cancellation was my best option.

I also received a confirmation from the ixigo that all my money will be reverted back to my account. But they've deducted around ₹2500 in the name of "Seat"and "Convenience Fee".

I've no issues with "Convenience" charges but who the hell deducts for Seat.