u/spanlishh

Hello,

I’m wondering if anyone has personally experienced a review which was removed from realestate.com at the agents request. There seems to be a theme of reviews that are anything remotely negative being put under “review” 7-10 days, then at the end of that period the website emails to say, “happy for you to resubmit” but in the mean time the agent has removed the property address to “address on application” meaning there is no way to leave your review.. this leading to false over inflated high review ratings for agents and giving concern as to the potential consumer laws being breached.

Negative experiences and negative feedback are not defamation. Real estates threaten people with huge loss costs and legal proceedings to scare them away from providing their honest reviews. However if we all continue to play our roles in this, nothing ever changes. Buying a property is one of of the most substantial purchase one can ever make, it’s important we can trust the agents and trust the reviews.

I am wondering if anyone in here has experienced similar situation or knows someone who has?

Thank you xxx

Hello , it’s an extremely long story, however long story short, I left a review on a real estate agents page which was an honest and true reflection on my experience.

This review was left after I first attempted to resolve via my conveyancing lawyers, and the real estate agent refused to offer explanation or provide the requested documents.

The letter received today demands $50,000 within 7 days, with no break down of how that cost was concluded. Demands I apologise, remove reviews and never speak on the matter again.

Am I within my rights to update the review to include the letter that was sent. I am concerned by this behaviour as it makes me question how many other people this has happened to, causing them to delete reviews and falsely portraying a 5* image that isn’t accurate.