Evri left parcel outside, stolen, no one will accept responsibility
Hi
I know this must have been asked a number of times, but after a search I didn't find any answers.
Evri left the parcel on the street at about 7pm outside my closed shop, when I got there in the morning it was gone.
I have reported it to the police and got a crime reference number, Evri have emailed to say they acknowledge it was left outside and in all probability stolen.
Aliexpress just keep sending me round in circles, I report it and upload the information they ask, a week goes by and nothing happens. I have reported it to both customer support and the seller.
Evri says Aliexpress need to resolve it.
Can anyone offer real world experience of who I need to speak to or how I resolve this?
The parcel was worth £78 so I am not just letting it go.