Help me- Student loan arrears
UK doctor in australia
Been trying to get out of arrears and organising a payment plan with SLC for a few years now. I had a payment set up when i first moved and i fell behind a month once and since went into arrears.
I have had a comical amount of calls / emails to SLC since then trying to organise a payment plan and the emails back are so slow/ unhelpful and often ask for a myriad of evidences that I won’t have ie contract starts, finishes, extensions, proof of unemployment when i have breaks.
Occasionally, a different person emails back without having checked the lengthy amount of attachments I will have sent through in the correspondence, further delaying the process.
Everytime i get back to them with a new piece of evidence that they’ve asked for it often is a few months before they get back to me.
It doesn’t help that I have a colourful CV with lots of moves and locums interstate.
I’m genuinely starting to feel quite anxious at the arrear burden, what this is doing to my interest and most of all the fact that I have been unable to chip away at this loan due to little fault of my own.
I have asked to make a complaint but haven’t heard back since. It feels - bit ridiculous - I am trying to give them my money but unable to.
has anyone been in a similar situation before, what are the legal implications, should I getting financial counsel from somewhere?
If anyone grown up has any advice for me i would really appreciate it