u/stevekleis

▲ 6 r/TheHomeDepot+1 crossposts

Home Depot / Andersen 100 Window failed inspection due to an egress issue

Has anyone accepted Home Depot replacing the factory hinge with a 3rd-party hinge?

My new Andersen 100 Series casement windows failed inspection because the opening isn’t wide enough. Currently, the hinge point is about 8 inches from the corner. HD wants a 3rd party to swap the factory hinges for ones that pivot from the extreme corner.

Will this cause issues due to structural stress? These aren't designed to support all that weight at the very edge of the frame, and I'm concerned about increased warping and weakening from drilling additional holes in the frame.

Home Depot said they would warranty the window, but I'm concerned that it will shorten the window's life and difficulty getting it fixed later.

Has anyone accepted this fix? Did the windows sag or leak later? I’m leaning toward rejecting this and demanding a factory-compliant solution. Thoughts?

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u/stevekleis — 8 days ago