u/stevie7wonders

Hi - so I bought 2 x tickets for Korn Mexico General admission, for 350 euro each in pesos. 3 hours before the show I received an email saying that the general admission tickets are not available and replacement tickets were seating, nosebleeds and with obstructed view. I didn't really know the tickets were obstructed... Only after the fact.

1. They need to offer equivalent tickets - surely general admission and seating with obstructed view are not equivalent?

2. Anyone had any successful disputes with them?