▲ 13 r/mintmobile
No customer service rep, no phone
I don't understand. I ordered a $700 phone the other day and got confirmation that they received my payment but no shipping confirmation tracking. I don't think it was ever sent out.
When I tried to call customer service, it automatically disconnects after about a minute or two. I've also tried to get online chat help but you can't get connected to a representative, you are in an indefinite queue.
What a joke. Thanks a lot, Ryan Reynolds. Maybe I can call my credit card company and do a charge back then cancel the service through the app.
u/sumthinknew — 1 day ago