Host Cancellation
Situation:
1- host initiated a free cancellation for a non refundable booking, due to their hotel closure. I am due to stay next Wednesday
2- host offered an alternative which is not suitable for my needs, and I have no trust in the host. I rejected the alternative
3- host refused to issue a refund. They said maybe in October
4- as a result, I had to make another booking on booking.com for a higher cost and less convenient location
My question to Reddit is: should I accept the host’s free cancellation request, whilst the host are refusing an immediate refund?
- The request will expire in less than 24hrs. The host is not very responsive, and keep dodging key questions such as refund and legality of their refusal.
- If I accept their free cancellation request, would this impact my future ability to receive a refund from them, or make any compensation claims against them?