Can a student who didn't attend a lesson leave a bad review?
Hi guys! Community tutor here. A new student booked a trial with me, asked me to reschedule 10 minutes before the lesson starting time. I told him that italki's policy does not allow me to reschedule lessons with less than 24 hours notice. I am now in the lesson and taking screenshots every 5 minutes. My question is, if I state there was a problem and that the student didn't show up, can he leave a review or not? A bad review could really hurt my profile. Also, since he was being rude, at what time am I supposed to block him? Should I wait for the lesson to be refunded?
Edit: I reported the lesson was incomplete and Italki sided with me. I was later able to block the student.
Thank you for your support:)
Edit 2: I always give the students who ask me to reschedule (even last minute) a second change. I know life happens. In this case not only the student showed completely no remorse, no apologies nothing. He was also arrogant and felt entitled to reschedule really last minute ( even after I explained him Italki’s policy) and got angry I couldn’t do it.