u/tbc2022

Hi there, I need to report a malicious IP block false-positive on my Rogers XB7 home gateway.

Your 'Advanced Security' software layer is flat-out blocking IP address 44.255.163.106. Google AI mode says that This is a legitimate Amazon Web Services (AWS) cloud hosting node used by my home Wyze smart plugs to sync their data.
Please escalate this network block ticket to your Tier 2 Network Operations Center (NOC) or security engineering team so they can clear this AWS range from your automated threat feed list.

Also, can I make the screenshot smaller? In edit mode, it seems to not be available to change. I did not see an option on size of posted screen shots.

Thank you