Most worthless company ever
I had a serious issue with my S3XY strip — it was clearly a manufacturing defect. I provided clear photos and even linked a YouTube video of another customer experiencing the exact same fault.
I contacted support with all the evidence, and instead of helping, they started gaslighting me. They flat-out denied anyone else had the problem and arrogantly claimed it was my fault for “not installing it correctly.” Absolute bullshit.
After two weeks of complete radio silence, I ripped that piece of trash out because it was irritating the hell out of me.
Now I get an email saying they’ll send a new one… if I pay them €50.
This company is a fucking joke and will never get another cent from me.
They are never earning money from me again.
And Yanis your support sucks.