Bill Pay has been inaccessible for me since Saturday
Since Saturday evening I've been met with the following message when attempting to access Bill Pay on Ally bank
"Bill Pay is down right now. We're working to have things back up and running soon."
I reached out to Ally, they sent me a letter stating they are having a problem, are unsure what it is or why it's happening or when it will be working again. I've confirmed with friends that they are able to access Bill Pay, so at this point it appears only I am impacted. I have tried clear cookies/history/using wholly different browsers to no avail.
I'm disappointed at what appears to be the increasing unreliability of Ally's online services as over the past few years I seem be experiencing more frequent downtime/ lack of availability of the Bill Pay service (particularly since the completely unnecessary UX revamp) something I've relied heavily on for years to pay my bills.
Hopefully at some point things can start getting better instead of getting worse but going from ing direct to captial one to ally in search of a reliable online banking platform maybe I'm just SOL.
Venting in the hope something positive may result if I and enough other people speak out.