u/theoutsider28

Image 1 — Flipkart laptop stuck at nearest Ekart hub for 5+ days. Support keeps saying "24 hours." What should I do?
Image 2 — Flipkart laptop stuck at nearest Ekart hub for 5+ days. Support keeps saying "24 hours." What should I do?

Flipkart laptop stuck at nearest Ekart hub for 5+ days. Support keeps saying "24 hours." What should I do?

I ordered a laptop from Flipkart for ₹50k during a sale. It reached the nearest Ekart hub (AjwaHub_BDQ) on 1 July but has been stuck there ever since. The original delivery date (2 July) and revised date (4 July) were both missed.

I've contacted customer support multiple times, emailed the Grievance Officer, and even filed a complaint with the National Consumer Helpline, but I keep getting the same "24 hours" assurance.

The laptop now costs over ₹60k, so I don't want the order cancelled.

Has anyone faced this? How did you get it resolved?

u/theoutsider28 — 4 hours ago

Flipkart laptop stuck at nearest Ekart hub for 5+ days. Support keeps saying "24 hours." What should I do?

I ordered a laptop from Flipkart for ₹50k during a sale. It reached the nearest Ekart hub (AjwaHub_BDQ) on 1 July but has been stuck there ever since. The original delivery date (2 July) and revised date (4 July) were both missed.

I've contacted customer support multiple times, emailed the Grievance Officer, and even filed a complaint with the National Consumer Helpline, but I keep getting the same "24 hours" assurance.

The laptop now costs over ₹60k, so I don't want the order cancelled.

Has anyone faced this? How did you get it resolved?

u/theoutsider28 — 4 hours ago