Resume Upload Parsing Error On Mercor Profile
I’m trying to upload my resume on my profile, but I keep getting:
Resume uploaded but parsing failed. Please try a different file format.
The issue is definitely not with the file itself:
the PDF is fully text based
text can be copied normally
it’s not scanned or image based
I even tested older resumes that previously worked
I already contacted support and received the generic formatting/OCR response, but this seems more like a platform side parser issue.
I currently have active applications and I’m worried this may affect my eligibility or profile visibility for future roles, so I’m hoping this can get escalated or looked into quickly.
If anyone from the Mercor team sees this, I’d really appreciate help investigating the issue.
Thanks!