u/throwaway30564069

What's the catch?

I've been using Optimum internet for a few years now. Generally no complaints with service. Just yday I contacted their online support to replace a dying router and the rep tried hard to upsell me on an internet/mobile combo deal. Basically what he offered was

  1. 500 mbps optimum internet for $10/mo (reduction from the $60/mo I am paying right now)

  2. Unlimited optimum mobile for $25/mo

  3. I would have these prices locked for 5 years.

Now that's a pretty good offer on paper, since I'm paying about $60 for 300 mbps internet alone. My phone isn't compatible with eSim which is needed for optimum mobile (and the deal), so I asked if I could finance a cheap one, which he said I could for $5/mo for 36 months.

Again, still not bad, because the total comes to $40/month so I would be saving money while also having a backup phone. So I went for it - had to pay $40 for delivery of the phone which is acceptable.

Then I found this subreddit and everyone is saying optimum mobile is a scam? What's the catch exactly, what should I expect to happen? Because to me it seems like a net win even if I never touch the phone plan at all.

reddit.com
u/throwaway30564069 — 2 days ago