▲ 1 r/AskHR

HR refusing to communicate about civil rights complaint in writing [DC]

Hi all,

The fact that I'm posting this online will probably highlight how desperate I am feeling. I could use some perspective. I will try to keep it as anonymous as possible.

I am experiencing targeted discrimination at work based on my identity. It has escalated to the point where I've filed with the EEOC after multiple years of trying to work with HR but having the harassment increase, including in new policies by my company. I genuinely tried working with my employer and this complaint is in good faith. Since learning about the complaint, HR and my company's legal team have been refusing to have conversations via email/ teams (in writing) and will only answer questions I have in person or in teams meetings - no recording allowed.

Each time, I ask that we have the conversation in writing so that we can both refer to it later. They then stop replying or talk in circles and just keep saying they are happy to speak more in person/over video chat.

I am being laid off in an upcoming layoff, my attempts to apply to other internal roles keep getting mysteriously blocked, and now it looks like they will deny my severance unless I drop my EEOC case. I try to clarify with them if this is the case, and they refuse to answer in writing. They also ignore emails I have with other questions about my layoff.

I don't get it, because I would think they would also want to document conversations regarding such a serious matter.

Is this normal?

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u/throwawaylaw4583 — 20 hours ago

Truly awful and baffling delivery experience through Amazon

(This is regarding a Whole Foods via Amazon same-day grocery order)

I am very understanding to the realities that delivery drivers face: low wages, unfair expectations, large batches of orders, and lack of support often by amazon. That said, I tip well and usually don't report issues for fear of it negatively impacting a driver.

Today was different.

I put in an oder, set a good tip up front, and didn't think twice about it until 30 minutes after my delivery window when I still didn't have my order. At that point I look at the delivery map and it says 3 stops ahead of mine. Annoying, but alright. I call the driver through the number provided because I was concerned about food safety for my items that could spoil.

He yells at me and says I have the wrong number. Odd, but alright, maybe there was some kind of error in how we were connected. Again, I click on the option to connect to my driver (it dials and calls you through the app, mind you) and this time the driver (same person) says he is my delivery driver but that he is not coming because he doesn't feel well, and maybe he will deliver the groceries tomorrow. This was all barked at me rudely, mind you. This time I gave it back to him, and said that's not how this works, and that he had already picked up my groceries, this is a same-day delivery and I have perishable items, and he can't just refuse to deliver them or deliver them on a different day. At that point I am exasperated from being screamed at by this man, and I tell him that what he is doing is stealing my groceries. He keeps yelling and says "I'm not coming" and hangs up.

I go around in circles with the chat bot through amazon, which keeps telling me he is coming even after I tell them he told me himself that he is not. Clearly this is an AI chatbot. I call Whole Foods who gives me a number to call. I talk to a person who is absolutely flabbergasted at the driver refusing, and keeps insisting that he needs to connect with the driver before he can do anything, and the driver will not answer.

By this point I'm talking to customer service online and on the phone simultaneously. Finally I get them to offer a refund, but wow. What an incredibly frustrating experience.

Update: the driver now has delivered my groceries? I'm baffled. I don't know if it's because he was contacted by Amazon or what changed but the order is so late that I'll have to throw out all of the perishables.

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u/throwawaylaw4583 — 10 days ago

Power outages in Glover Park?

Is anyone else in Glover Park experiencing intermittent power outages? We lost power around 6+ times in the last few hours. It comes back on quickly but the frequency is a bit concerning.

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u/throwawaylaw4583 — 22 days ago

Black cat(s) found in Glover Park

Are you missing a cat? Spotted this cutie near my building in glover park and saw another black cat running across the street. The cat seems healthy and well fed.

My partner mentioned he’s seen this cat around for the last few weeks - so it could be a neighborhood cat but I wanted to post just in case.

u/throwawaylaw4583 — 1 month ago