S340 USB C extension cord troubles
Has anyone else with the S340 had trouble with the included 10 foot USB C extension cord?
I have two S340s one where I did not need the extension cable and one where I do need to use the extension cable to mount the solar panel in a good spot.
The s340 where I don't need to use the extension cable works perfectly, whereas the s340 where I do need to use the extension cord does not. There's no issue with the solar panel, when I plug the panel directly into the camera it charges fine, but I can't get the extension cable to work. I have tried both extension cables from either camera and have had success with neither.
It seems unlikely that I would have received two defective cables so I suspect this is my own user error (or at least I'm hoping so).
Has anyone used their 10 foot extension cable to connect the solar panel to their s340 and not had issues? If so was there anything special you did to connect the cable?
Again I've tried with two different cables now and neither seem to work even though the solar panel works fine and charges the camera fine when plugged in directly. I have pushed quite hard on either end of the 10 foot extension and it seems solid yet there's no charging.
Hoping someone has some suggestions.