I'm curious in the community what's the general consensus on what move to make at the end of the PCP agreement, are most people finding it worthwhile to pay the balloon payment, trade in for a new model and contract or just give it back and start fresh?
Thanks
I'm looking to give away 5-10 free lifetime accounts for my app which is essentially an integration with pager duty to automate calculating your on call pay each month (or however frequent you do it.)
The idea is that engineers and analysts work hard enough and strain their brains enough without having to whip up a spreadsheet correlating multiple calenders, alert times, alert numbers, schedules etc manually last minute each month to submit for their own on call pay, I've also found from experience this manual method is prone to human error more times than you realise.
All I want in exchange is feedback.
If you'd be interested please drop a comment and let me know your Role if you don't mind.
If you want to check it out it's at calloutpay.com
Thanks 👍
I'm looking to give away 5-10 free lifetime accounts for my app which is essentially an integration with pager duty to automate calculating your on call pay each month (or however frequent you do it.)
The idea is that engineers and analysts work hard enough and strain their brains enough without having to whip up a spreadsheet correlating multiple calenders, alert times, alert numbers, schedules etc manually last minute each month to submit for their own on call pay, I've also found from experience this manual method is prone to human error more times than you realise.
All I want in exchange is feedback.
If you'd be interested please drop a comment and let me know your Role if you don't mind.
If you want to check it out it's at calloutpay.com
Thanks 👍
I'm looking to give away 5-10 free lifetime accounts for my app which is essentially an integration with pager duty to automate calculating your on call pay each month (or however frequent you do it.)
The idea is that engineers and analysts work hard enough and strain their brains enough without having to whip up a spreadsheet correlating multiple calenders, alert times, alert numbers, schedules etc manually last minute each month to submit for their own on call pay, I've also found from experience this manual method is prone to human error more times than you realise.
All I want in exchange is feedback.
If you'd be interested please drop a comment and let me know your Role if you don't mind.
If you want to check it out it's at calloutpay.com
Thanks 👍
Every month without fail someone on my team had to manually cross-reference PagerDuty schedules with our incident log, figure out which days were bank holidays (spoiler: England and Scotland have different ones), apply the right stipend rates, count callouts, and format it all into something finance would actually accept.
It took about 1 hour each time, was different every month depending on who did it, and we had at least two payroll disputes in a year because of calculation errors.
Eventually got fed up and built calloutpay.com — connects to PagerDuty, you put in your rates (weekday/weekend/bank holiday stipend, callout fee, hourly rate if applicable), it saves all this spits out a formatted XLSX, the only thing you need to change is the date range (handy for monthly submissions). Handles UK regions and US federal holidays automatically, custom dates for anywhere else.
Not trying to hard sell it, free trial — mainly posting because I suspect we're not the only team doing this manually every month and wanted to see if others have hit the same problem or solved it differently.
Anyone else dealing with this or have a better approach?
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I work in a team that uses the worlds leading callout tool (pagerduty) for on call, each month each analyst/ engineer has to manually cross reference the schedule, with the alerts tab with an spreadsheet and so on to work out what was owed and submit to finance. It was super tedious and error prone.
So I spent time building a tool ( fittingly called it calloutpay) that pulls your data from pager duty applies your pay rules and spits out a finance ready spreadsheet, all you have to do is set a date range. figuring it'd be a good idea and if I priced it low enough it'd be worth its waiting gold as analysts/ engineers hourly salary typically way exceeds the monthly price and it takes an hour to do it manually on top of it being very painful.
It's live, it works but I've no idea how to draw in paying customers... For those of you who have been through this phase how did you get the ball rolling?
I even got the dot com domain and thought the name is pretty bang on tried to SEO max the marketing site but yeah no traction yet.
Any advice appreciated. It's my first rodeo.
Thanks