u/toiletbbqparty

Image 1 — Steering Wheel Defect?
Image 2 — Steering Wheel Defect?
Image 3 — Steering Wheel Defect?

Steering Wheel Defect?

Bought this RX350h brand new in September 2025 and noticed these issues on steering wheel. Dealership is submitting claim but insisting something must have cut it and claim is likely to be denied. They also said the interior package would have covered but I'm sure they would have weaseled out of that too. Issues are at the 12 o'clock position.

Edit: Lexus denied the warranty claim, I would not buy another US made Lexus and this is extremely disappointing.

u/toiletbbqparty — 6 days ago