Anyone know how the employee side works when removing a package?
If an employee takes a package off your route when you're picking up, what does their screen look like when they scan the package? I assume they have the option to select different reasons for removal, and some of those reasons count against the driver like if they mark it as a refusal instead of a damaged package. Can anyone actually confirm how this works on their end?
I'm so sick of scumbag employees marking every damaged package as a refusal instead of a damaged package. At least that's what I assume they're doing.