u/ttcc123

I have a Bosch 800 Series French-door refrigerator that cost over $5,000, and I’ve had this issue where closing the left refrigerator door causes the right door to pop slightly open.

I recorded a short video showing exactly what happens:

https://youtube.com/shorts/EN5mnXKMGQQ?is=DDGN55lrGwBsCqko

I contacted Bosch about this previously, while the refrigerator was still relatively new. Getting service arranged was surprisingly difficult, but eventually a technician came out and adjusted the refrigerator height/level using the adjustment wheels/feet at the bottom.

I was basically told that this behavior is normal / “this is just how it is.”

I have a hard time believing that.

If I close one door of a $5,000+ refrigerator normally, I don’t think the other door should pop open. At a minimum, it makes me worry that someone could close the left door without noticing that the right door is no longer completely sealed.

The refrigerator itself is now a little over a year old, although the last service visit for this issue was less than a year ago.

A few questions for Bosch 800 Series owners or appliance technicians:

Does your Bosch 800 do this too?

Is this actually considered normal behavior for a French-door refrigerator?

Since Bosch already serviced the refrigerator for this issue and it was never really resolved, should I ask them to reopen/escalate the original service case?

Has anyone had success getting Bosch to properly address a similar issue?

I bought the 800 Series partly because Bosch markets itself as a premium appliance brand, so I’m pretty disappointed that the answer so far has essentially been that this is normal.

I’d especially appreciate input from anyone who owns the same refrigerator or services Bosch appliances.

I am trying to understand how to handle a CBP Travel History issue involving my mother-in-law.

My mother-in-law came to the United States in 2023 when our first daughter was born. She entered through SFO on April 11, 2023 under ESTA/Visa Waiver Program.

Her return flight was scheduled to leave SFO on July 9, 2023 at 11:30 p.m. local time. We now have:

An airline-issued boarding certificate confirming that she took the flight
The e-ticket itinerary and receipt showing the July 9, 11:30 p.m. departure
Her I-94 and online Travel History
Copies of the passport she used for the trip

April 11 through July 9 is exactly 90 calendar days. However, her online CBP Travel History shows the departure date as July 10, 2023, which makes it appear that she stayed for 91 days.

We recently had our second child, and my mother-in-law applied for a B-2 visitor visa so she could visit us again. Her B-2 visa was refused, and the consular officer told her that she had stayed in the United States for more than 90 days during her previous visit.

I have tried several ways to address the record.

1. SFO Deferred Inspection Office

I emailed SFOI94Correction@cbp.dhs.gov and submitted the airline boarding certificate, itinerary, I-94 records, Travel History, and passport information.

They replied:

2. CBP Traveler Communications Center

I contacted cbpinfocenter@cbp.dhs.gov.

I first received an automated response with general information about retrieving an I-94. I replied and clarified that I can retrieve the I-94 and Travel History, but I am asking for a review of the departure date.

I provided all the supporting information and documents, but I have not received a substantive response after about five days.

3. LAX Deferred Inspection Office

I also contacted I94LAX@cbp.dhs.gov.

Their automated response says that they mainly handle I-94 corrections for travelers who arrived through certain Southern California airports, or for people currently residing in or visiting the Los Angeles area.

Their response also says that the online Travel History is not an official legal record and that an official travel record can be requested through FOIA.

At this point, I am considering hiring an immigration attorney who specifically handles CBP records, ESTA/Visa Waiver Program issues, and B-2 visa refusals.

My main questions are:

Is there a realistic way to correct or clarify the July 10 departure date in CBP’s records?
Does the July 10 date necessarily mean that CBP considers her to have overstayed, or could it simply be how the flight was recorded in the system?
If the Travel History cannot be corrected, is it still possible for her to obtain a B-2 visa by presenting the airline boarding certificate, itinerary, and an explanation of the July 9 late-night departure?
Would it be better to resolve or clarify the CBP record before applying for a B-2 visa again?
Should we hire an immigration attorney who has experience specifically with CBP, ESTA/VWP compliance, and B-2 visa refusals?

Has anyone dealt with a similar situation involving a late-night departure, a disputed CBP departure date, and a later B-2 visa refusal?

Any advice or attorney recommendations would be greatly appreciated.

Bosch says this is “normal” on my $5K+ 800 Series refrigerator — closing one door pops the other door open

I-94 Travel History shows 91 days instead of 90 — can it be corrected, or can she still get a B-2 visa?