u/twospaghetti

I need help and I haven’t been able to get it yet from support. Our business Workspace super admin account was hacked, so we filed a report with Google and have verified our domain through CNAME and TXT records. Google is still not allowing me access to the account and just keep sending me the same Knowledge Test that I don’t know the answers to.

They are sending me the same messages over and over again and sending me in one giant loop all while our account has been temporarily disabled and 25 of our users have lost all of their data and been locked out of emails.