Membership & Photo On File / Photo Identification (Driver Lic)
Went on Sunday, and for the first time the front desk stops me, says I need to have a photo on file.
I declined, they said it was required or I have to have my drivers license. I asked for the rule in my contract that stated this. The rule read -
Upon entering the club, all Members are required to present their active Membership card or driver’s license or other government issued picture identification.
Without the Membership card or proper identification, LAF may prohibit your use of the facilities or may charge a guest fee for use of the facilities for that day.
I explained the word "or" is not "and" and I provided my membership the QR code from the app. They stated I must provide my identification and they had the right to refuse service.
Showed my drivers license and moved on.
Any one have any suggestion here - I'm assuming people at my location have been sharing the app QR code and abusing the system, so LA Fitness wants to check photo identification - fair enough. They are a business and I understand. However, the language in the contact is "or".
Any suggestions - I know a regular message to their home website will end up in a waste bid.