u/ucco2004

I've never had this problem before. But my Ecobee is REFUSING to turn my AC on. I've attempted to adjust the temperature down to 74, and set it to hold. It's currently 79 in the house. The AC isn't being called for as it should. After a few minutes of being set to 74, it'll increase the temperature by itself to 77-79. My schedule has been calling for 74 degrees for the last two hours, but it's ignoring that, too. I have never seen behavior like this before and I've had Ecobee thermostats since 2017.

Anyone have any ideas? It's 90 and extremely humid today with severe storms in the forecast with potential power outages so I'd love to get this cooling...

https://preview.redd.it/7jr25rdpw2bh1.png?width=973&format=png&auto=webp&s=091e1b18e775f7b7f560dfc624daa56bbd01a778

I finally got fed up this evening with the horrid performance of my Alexa devices throughout my house after being a customer for nearly a decade at this point. The last year has had me wanting to toss out every single one of these devices since they simply are completely ineffective and unreliable at this point.

After my kitchen Alexa kept hiding my various kitchen/cooking timers for the upteenth time, I was beyond fed up and said to it "Alexa, I would like to provide feedback on your performance lately and rate you 1 out of 5 stars for behaving properly to commands." It then asked me for specifics on what went wrong. Every single mistake she made this evening I did the same, and each time, it indicated it collected new log files to submit to Amazon engineers. May be worth others doing this too when things that used to work give you trouble, or flat out don't work. Maybe if Amazon gets enough (constructive) complaints something positive can come out of our suffering with the product in its current state.