r/ecobee

Hey everyone! Former HVAC Tech but been out of the game a long time…I’m hoping to get some opinions from HVAC techs or anyone familiar with Goodman/Daikin equipment.
I have a system that was professionally installed in August 2025, and it has worked great for almost a year. This behavior just started this week, so I’m trying to determine what suddenly changed.
Equipment:
Outdoor unit: Daikin DC5SEA6010AA (5-ton, single-stage)
Air handler: Goodman AMST60DU1300AA
Thermostat: ecobee
I’m in South Florida, so humidity control is just as important as temperature for us.
Here’s what I’ve observed:
While the AC is actively cooling, everything seems normal.
The house cools properly.
Humidity steadily drops during the cooling cycle.
Outdoor suction line is cold.
I vacuumed the condensate drain and pulled a small amount of water out, so there may have been a partial restriction.
The strange part happens after the cooling cycle satisfies.
When the thermostat reaches set point:
The outdoor condenser shuts off.
The indoor blower continues running and doesn’t shutoff.
The airflow feels just as strong as it did during active cooling (it doesn’t seem to slow down).
During that blower-only period, the indoor humidity begins climbing again relatively quick.
Eventually another cooling cycle starts.
Thermostat settings
Fan = Auto
Minimum Fan Runtime = 0 minutes
I factory reset the ecobee and reconfigured it from scratch because I wondered if settings like AC Overcool, Cooling Dissipation, or Differential had somehow gotten changed.

TLDR: my unit that is less than a year old is cooling and removing the humid very well. However, the blower motor in the air handler runs nonstop and the problem just started this week. While it’s running, it rapidly increases the humidity in the house until eventually, this compressor kicks on and cools the house back down and dehumidifiers it.

I have a "hot day" schedule strategy* for the ecobee that I've used over the past 6 days as temps have risen to the low/mid 90s with oppressive humidity. Beestat reports that my heat pump is running about 8 hours out of 24 to keep our house comfortable and I am OK with that amount of runtime. I'm curious what others are doing to combat this heat dome effect. Thanks for your input.

*74 degrees in the morning, rising to 75 during the hottest part of the day, then falling back to 74 again in the evening and finally 73 at night. 1 degree differential, smart recovery enabled. Located in south central Indiana.

Own 3 Ecobee3 Lite's for roughly 2 years. First 1.5 years, no WiFi issues (Asus XT8 mesh network with 2 nodes). Then started having connectivity issues and losing WiFi. Since other devices also having issues, I switched the Asus to TP-Link Deco XE70 with 3 nodes.

With the Deco XE70, WiFi connectivity became significantly worse. Losing connection daily. Troubleshooting steps along with Ecobee support:
- static IP on each ecobee unit
- Deco specific tweaks:
- - - moving to Deco IoT isolated network with unique name
- - - turning off mesh in app for each ecobee by MAC address
- - - forcing all units to connect to same node
- - - DHCP reservation on Deco app for each ecobee unit

Nothing fixed the issues. And continued to drop daily. (Of note, no other issues with the new Deco XR70 system with multiple IoT devices, including Ring cameras and variety of other devices).

Ecobee support stated a firmware release roughly 6 months ago - which correlated with my worsening connectivity. They stated they couldn't roll back firmware.

Last ditch and what worked - new single access point (TP-Link TL-WA801N) doing 2.4 Ghz only. I connected this to my existing system via ethernet/hardwire, and created a separate network/SSID. No other changes to the default settings created on the 2.4 Ghz network. And on each ecobee, just connected from the list (no static IP setting). Result? Success.Headaches are gone. No drops in past 5 days. Prior to this switch, at least 1 ecobee would drop off every 24 hrs.

Title is the story. Ecobee still only lets me shut off the eco+ function for a week, not permanently. It tells me I’m still enrolled and need to email the utility company. I canceled it through the website a few weeks ago. Anyone know whether there is a communication from the utility company to Ecobee to let them know I’m out of the program? Utility is Dominion Energy in Virginia. Thanks!

Ecobee owners, do you use the ecobee app or Apple home to set your automations?

I currently use the ecobee app and have only two other Ecobee sensors for room temps.

However, I have a bunch of Aqara temp sensors and instead of buying more EB sensors, I would like to use the Aqara and use Apple Home to set my automation’s instead of buying more EB’s.

What are the pros & cons?

I’ve had an ecobee ultimate for 18 months and had no problems (same schedule, no changes). Recently, when on the “evening” cooling schedule (A/C 75 degrees), it just keeps on running until I manually change the temperature. I’ve let it run a couple of times down to 72 and it would have kept on getting colder. This happens about every other day. If I wait until the “night” schedule time and put it back on schedule, it works fine again. Any ideas?

Eco is off. No sensors Why is it waiting so long to cool?

I've never had this problem before. But my Ecobee is REFUSING to turn my AC on. I've attempted to adjust the temperature down to 74, and set it to hold. It's currently 79 in the house. The AC isn't being called for as it should. After a few minutes of being set to 74, it'll increase the temperature by itself to 77-79. My schedule has been calling for 74 degrees for the last two hours, but it's ignoring that, too. I have never seen behavior like this before and I've had Ecobee thermostats since 2017.

Anyone have any ideas? It's 90 and extremely humid today with severe storms in the forecast with potential power outages so I'd love to get this cooling...

https://preview.redd.it/7jr25rdpw2bh1.png?width=973&format=png&auto=webp&s=091e1b18e775f7b7f560dfc624daa56bbd01a778

Hi All,

My parent has Alzheimer's & will not stop messing with the thermostat. I come home to a 96 degree home more often than not. Takes FOREVER to cool, plus the expense of having to cool!!!

It's a daily obsession & nothing has distracted from this new fixation, my parent is hypersensitive about everything & there's nothing but tantrums when it comes to the thermostat. This can't keep happening, especially bc it's going to further dehydrate a senior citizen who already hates drinking water. It's a very real problem.

Can't use the security pin function as my parent is wildly determined for chaos & will 100% complain to the apartment manager for a "broken, useless thermostat" and create more problems than they already have with management. So I need a physical, lockbox with a key.

I looked online at a few models, but I'm wondering if there is a size that would fit around the circular plastic border on my Ecobee? I don't want to drill into the plastic. Or can that be replaced later if/when I move out?

Haven't come across photos on amazon of eco bees like mine.

Any help is appreciated as I don't want to be roasted alive this summer...or ever.

ps -- any tips on setting the temp are welcome. I've seen a few posts about the sensors reading cooler than it actually is. Should I account extra for the lockbox?

https://preview.redd.it/s0h38u8lqwah1.jpg?width=3024&format=pjpg&auto=webp&s=77a889d294b27f6af0cc54c72db6a87d225a6d3e

For context I live in a two-story four bedroom house 1736 square feet in central Kentucky. Where three bedrooms are underground (basement level) , and the kitchen, dining room, living room, and master bedroom is upstairs, the thermostat is in the upstairs hallway between the living room and the kitchen.

The bedroom I sleep in is the one upstairs and I sleep with my door closed and sometimes it gets a Lil warm and stale.

Furnace is downstairs.

All recommendations are welcome.