Survey
I am begging. Stellantis makes shit impossible. Is there any way possible to see disposition. Or what CDJR dealers are doing to get survey count?
I am begging. Stellantis makes shit impossible. Is there any way possible to see disposition. Or what CDJR dealers are doing to get survey count?
First stellantis warranty audit. Nothing I can dig up that would trigger an audit. Anyone else having any?
I am just curious as to what people's best months are. I work at a CDJR in Washington state, i have the record on sales. But my best month was 14k before tax and that was 300k total sales.
I am looking to change the current pay plan, but I want one that rewards top performers so everyone can strive for the numbers. But it you are low producing it shows
I work at CDJRF store. The survey disposition to see who received a survey opened, started used to be found in the manage tickets tab. Now its gone again. Where can you find it?
Stellantis removed dispositions again. Used to be able to find it under manage tickets and click the top right drop down. Is there a new way to see who got a survey, viewed, and started ?
So im the service manager now, and the first thing they want me to do is change the pay plan. I will show our current pay plan and what some suggestions are so I dont completely F people over.
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4% Parts& Labor Cust pay (overall non gross)
3% parts& labor warranty (overall non gross)
2% parts& labor internal (overall non gross, no one does internal)
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$2,000 base pay. $1,250 CSI bonus minimum of 10 surveys. $500 bonus for 40k cust labor, non stackable.
For Mopar advisors whats one thing you love about the brand, and one thing you hate?
One thing I love is there is so many of them, and most of the owners are die hard Mopar fans and will do what is needed
One thing I hate is quite literally everything is on back order. Especially when I get anything Italian
We stopped using WiAdvisor, only used it for podding cars for DTCs, is there an alternative way to do it? Besides swinging it around back for a tech to plug in witech?