u/unexplainedbacn

▲ 0 r/ATT

Can anyone tell me what this wireless plan should cost? I see different numbers everywhere

I'm trying to change wireless plans from an ancient ATT plan I've had for a long time to a modern unlimited one, and ATT's website shows me different numbers on every page, and sometimes different numbers on the same page.

This shouldn't be that complicated.

We've got:

  • 2 smartphones and a watch
  • Eligible for the signature discount (20% off the "Premium 2.0" plan).
  • We're already doing paperless and autopay through a bank so that's supposed to be $10/mo per phone line off.

When I pick plans on the review/compare page, it shows me this:

https://preview.redd.it/6x4vmzim1c4h1.png?width=1066&format=png&auto=webp&s=6dfe928f424d7bbc05ab2e5a94f9de6a7e015291

Those have the phones at 90/mo, but $16 isn't 20% of 90. Also it sometimes says that the watch should be 50% off with the Premium 2.0 plan, and it isn't here. So this seems wrong.

Then on the "submit" page, it's totally different:

https://preview.redd.it/6n8gnwvn1c4h1.png?width=1830&format=png&auto=webp&s=2ce5042ec5249cc25828fbed8c4b9f8d1497a4a8

The "estimated new plan cost" says it includes discounts, but it seems like it's the raw amount. For the phones, the Signature discount has changed from 16/mo to 18/mo. The watch is now half-off which I think is correct? But nothing appears actually discounted on the top-line.

Also (because why not drive me insane) sometimes this final pages shows me a totally different "149.49" for new plan cost, which appears to be full-price minus the signature discount (18/mo for 2 lines) but doesn't appear to include the autopay/paperless discount even though it says it does. That should(?) take it to 185.49 - 18 - 18 - 10 - 10 = $129.49 but that's different from the first page too.

Am I taking crazy pills? How does the math work on all this stuff? I'm just trying to figure out what this will cost.

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u/unexplainedbacn — 5 months ago