u/urlocaltrashpanda

Study.com refund

I know this might not be related but I know a lot of people here use study too. I downgraded my membership after reactivating a legacy membership and I was told per study.coms website and through their support team, that they’d refund the difference in memberships after I activated the new one. It’s been almost a month, I’ve emailed over 10 times and submitted two support cases, I was told this was being escalated and then I never hear back. I called the support number and it tells me to reach out to support via email or that support will reach out to me. Both of these options don’t work because I can’t get a reply. I paid for this on my credit card and I don’t want to put in a claim with my credit card provider because I am still actively using study.com

Anyone have any ideas on how to resolve this?

reddit.com
u/urlocaltrashpanda — 4 days ago