Hi, I have been using the Dreame X50 Ultra for the last 6 months and it was working perfectly from the beginning, yet it slowly became annoying and dumb in the last months.

Does anybody else have these issues I listed below or know if there is a possible fix? Otherwise, I will have to get a new vacuum cleaner...

Bumping into every obstacle

Dreame has been marketing the obstruction recognition capabilities like crazy. The vacuum cleaner casually runs over or bumps into every obstacle.

The vacuum always detected the laundry rack on the ground. Now it detects it, shows it in the app, yet still bumps into it - and it falls right on the vacuum cleaner.

It was not even able to detect a solid board that was leaning on the wall - it just straight pushed it until it fell on it again...

Does it not have LiDAR and "AI Camera"? Why does it bump into the obstacle even if it is detected and screenshotted in the app!

The widget is not refreshing

The widget on android shows that it was refreshed a few seconds ago, yet the data is incorrect. For example, widget says that the vacuum is washing mop, whilst it is already done cleaning and the mop is dried and even sanitized... I removed battery restrictions from the app and allowed it to run in the background - no success.

Vacuum shows as offline

The vacuum cleaner and the station are literally next to the router, yet I cannot access it in the app for some reason. The app has to be restarted multiple times before the vacuum cleaner shows as online.

Ignoring and making up thresholds

I have a 3 cm threshold that has a sharp edge. It was detected by vacuum cleaner and it always went over it perfectly. For the last months, it stops before the threshold, backs up a bit and then slams into the threshold at full speed before trying to climb over it.

And the other extreme is that the vacuum thinks that there is a threshold even though there is a few mm high transition strip that it can go over normally. I manually removed the threshold from the app - no help. It always uses its legs and slams right into the toilet ceramics. Sometimes it decides that there really is no threshold and goes to the toilet without any issue...

Not cleaning corners / near the straight walls

Tried both with collision-Avoidance mode on/off.

The vacuum simply decides that it will not clean the corners or near the walls for some reason. Even if the wall is perfectly straight and the corner is perfect 90 degrees. After a few weeks, I can see exactly what spots it is not cleaning.

Detecting rooms when there are not any

I have a closet, yet Dreame detects that there is another room behind it - literally makes me feel like there is Narnia - why is that? There is a mirror on the closet, but there are other mirrors in the house and it has no issues with them. It is annoying to remove / remap after every cleaning...

To sum it up, I don't really get why Dreame has a premium product with so many issues and the support does literally nothing as well as the developers - the vacuum did not receive any update for months. I also had to warranty claim the first piece as it was making weird water-boiling sounds immediately after unpacking.

Thank you very much!