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Hi everyone,
I’m having an issue with the side brush on my Dreame L40 Ultra AE. The problem developed gradually, but today it became much worse: the side brush no longer spins at all, and the robot constantly reports that the brush is tangled or blocked.
I removed and cleaned the brush, checked the mounting shaft, and tried installing the brush in different positions, but nothing changed. The shaft itself can be turned by hand with some normal resistance, so it does not seem to be completely jammed.
I also tested the robot without the side brush installed, but it still shows the same error. Interestingly, without the brush it initially vacuumed around 20 m² normally, but after that the error started appearing almost every meter.
Wet mopping works perfectly, with no other problems. My current firmware version is 4.3.9_1664.
Has anyone experienced something similar? Could this be a side-brush motor, sensor, wiring, or firmware issue? Any advice would be appreciated.