Manager cares more about the sale than the animal
This cannot be normal and I'm being fr when i say this, a 16 year old came in with his mom and wanted to buy a bearded dragon. I asked them all the normal stuff like what they had prepared and stuff and evidently they had nothing ready. Which fine that's pretty normal so I was like 'hey you should get ur tank established before you buy any pet' and the mother was like 'okay well we know we want a 10 gallon tank we'll just buy everything rn'. I was appalled because bearded dragons get huge and when we house them they are usually babies not full grown adults. So I told her that I would only sell her a beardie if she got 120 gallon or over (I explained what they needed like their basking spot and their cool spot and how it wouldn't work in a 10 gallon) she said I was lying and told me to get someone else to talk to her, so I got my manager and expected them to say the same thing, but they didn't and sold this lady a bearded dragon and the 10 gallon tank they picked out originally. Not to mention they got a vcp so they preceded to call it out in the group chat.