r/petco

Does any one know how salon lead pay is calculated?

Any news on the possible Pay changes coming to the service side as well? Iv heard things might change tomorrow.

im going to start grabbing customers hands and shedding tears telling them if they don’t accept the option then im going to lose my job and be homeless.

HR is NOT your friend! I repeat, HR IS NOT YOUR FRIEND!

Do what is necessary to avoid giving your name/partner and store # to them, they WILL report it to your GM and they laugh when you call them on retaliation. HR is only looking out for their bottom line, their "higher ups" and don't GAF about the partners or animals they sell.

I know its a "duh" moment, just a reminder 💋

I’m needing some input to a situation. Several employees in my store have anonymously reported a serious policy violation from our GM that would relate to the safety of employees and the animal. They were made anonymous not to put a target on us because we all know how that ends up. Hr conducted interviews but everyone kept quiet out of fear of being fired. Idk if our DM is covering for our GM or what. Surly they can find something if they review security footage. What would be the next steps to get this resolved with putting a target on our backs? Or is it pointless?

What is the phenomenon with people waiting outside the store at 8:30am and bursting through the doors in masses at 9am? Don’t these people have anything else to do? 😭 I enjoy shopping & I’m an early morning person, but I like to sit at home and avoid the public as much as possible. Why are these people here right at open 🫪

Does anyone have details on the recent Apet shutdown? I know they're not allowed to send out any small animals (besides mice and rats) for 21 days due to issues found during an inspection. I'm wondering what they all found or discovered.

I’m a groomer and I was just wondering if someone could explain how overtime works for us? Does it even matter if we make commission?

(Semi-vent/rant so feel free to just ignore)

So I am one of those employees that makes sure the customer is fully educated on an animal and knows what it needs *before* I sell it to them because I want to ensure the animal is going to have a good life and not get thrown into some home where they neglect it and the animal suffers silently the whole duration of its life.

I don’t push people away from the store, and I always try to help them choose stuff *in store* that will be suitable for the needs of the animal, but sometimes there are things an animal needs that the store just doesn’t carry. I never send a customer to another store (online or in person), I simply state that we don’t carry all the necessary products and then prompt them to do the research to find out what those things are so they can get them for themselves and come back prepared and ready for their new pet.

As I assume most of you know, it’s already hard enough to convince a customer to do their research and come back, and so when I’m able to and it’s well received, I feel really proud of myself. I don’t expect anything out of it, just trying to uphold my responsibility of making sure the animals are going to receive the right care, something I hope every person strives to do, and something I thought would be a priority to managers, considering the whole “Animals Always Come First” motto.

I’ve done this many times, my managers have even gotten on board with it. I’ve always felt backed up by them which is part of the reason why I love my job so much. But recently I’m being told by the same managers that I shouldn’t do that and I need to stop. It’s really thrown me for a loop, especially when they’ve backed me up in the past on educating customers. I thought our job was to make sure people are not only excited about getting the animal but excited about taking care of it the right way.

I’m at a loss and I don’t know what to do. I’m not confrontational in the least, so it would be hard for me to even have a conversation with my managers about this without bursting into tears probably. I just feel really diminished and a little frustrated and assume others have likely experienced something similar since we all work at PetBelow - where animals apparently never come first unless they’re dogs or cats. Okay, rant over.

hey any other SFS store just not getting supplies at all? we are going on 2 weeks of not recieving literally anything and still being expected to do our job like normal

When doing animal walks, do I put what I corrected in comments?

After working at Petco for 3 years, I FINALLY quit about a month ago. My mental health has sky rocketed and I have a better job with a company that actually cares for their employees. Don’t deal with the Petco crap. It’s not worth the horrible pay and management.

Have any of yall worked at both? Which one is worse in ur opinion and why? I have an interview with petco tomorrow and i currently work at petsmart lol

When a pet becomes illegal to sell to or adopt out to customers, what happens to them? I’m assuming the worst, given how cruel people can be, but I’d like to come here and ask to see if I’m hopefully wrong.

The pet in question is red ear slider turtles. Under Colorado state law, they can’t be sold here anymore(Something I’m glad for, people here have no damn idea how to care for them.)

The issue is… we still have some of these turtles, and they will not give us answers on where they’ll be going or if they’ll even go anywhere. I know the tank we keep them in now is much too small for any long term housing, so I hope they don’t expect us to keep them here for as long as they keep living, because that’s incredibly cruel.

With that said, I’m dreading the idea that they’ll be sent back just to be put down. That just seems unnecessary to me for animals, whose reason for being invasive is entirely the fault of ignorant humans. Can they possibly be taken to another state where they’re okay to be sold?

had to deny a pac man frog sale. lady picked up one of the pac man frogs that was on the desk pet shipper, grabbed the pac attack food, and started walking towards me.
"are yall getting a tank and a setup today?"
"oh, no, do i have to?"
"yeah. i don't want these guys staying in those containers any longer than they have to"
she stares at me, looks at her boyfriend, then she puts the frog back down. this could've gone waaaay worse, but now we see the mindset that a LOT of people have. "but do i have to?" is basically translated to "well they're fine in these containers here, why do i have to get a big tank?" this is killing me.

Going out of my way for this. But question for everyone. Would everyone want to protest our shitty company and walk out one day? All 14-1500 stores, simultaneously walk out during the day? No one to check people out or get omni orders. No grooming going on. No one to get fish, crickets, any animal. And just ifnorm customers what we are doing and why.

For multiple different reasons for myself. The desk pet bullshit. Our "raises" (if you even want to call it a raise). The human crap. The scam they call vcp. And any other reasons any empoyees bring forward. We literally are PetBelow now.

This company wasn't the greatest but it also wasn't this horrible in the past (I've been here awhile). I hate to see the direction its going.

Is this something people would get behind? Or any other ideas? One person, one store isn't enough. But if we can get thousands of people to join, we could make a difference I feel like.

P.S. if this reaches Joel Anderson, fuck you.

The desk pet thing is getting so out of hand. The store I work at is crazy. I was told to not feed or water the desk pets what so ever before the animal manager would do it once a week! Those poor babies need food more than once a week!

Along with the people picking up the spiders and shaking their enclosures. Parents handing the kids these fragile boxes with a let in them and letting them shake them around laughing, thinking it's so funny.

My store even had to put the jumping spiders in a lock box because people were shaking them around so much they passed away.

We've already had four of the six pacman frogs we got in pass away from different causes.

Please Petco fix your damn policy! Don't let these animals suffer just for profit!

There's a song that keeps playing at my store that's like "all along she moves" but the end keeps glitching out and just going "ans ans ans ans ans ans" until it switches to the next song. I thought I found the song but it doesn't have the glitchy part at the end so is something just wrong with our radio?