u/watashi_dake_ni

Used to be a pretty frequent Zenmarket user, but I haven't ordered anything since before tariffs. There's a lot of conflicting information so I thought I'd see if anyone can clear this up for me:

I used to ship everything DHL, for both fast arrival and safety of my items. Are they still a reliable service with regard to providing documentation to the USA, if one is buying fabric goods (plush, clothing, etc) and/or video media (blurays)? Or should I be using ECMS as I've seen recommended on this subreddit?

Second question: If I do use ECMS, will my items be damaged or lost? I've heard a lot of packages are mishandled that way, but I may be wrong.

Thanks for your help, all. :)