Questions on requesting refund for business class upgrade due to missed connection on Iberia
My original itinerary on July 3rd was OPO-MAD-DFW with the first leg on Iberia 544 and the second on AA 37.
I purchased 3 business class upgrades from premium economy on AA 37. My inbound from OPO was delayed over 2 hours, causing me to miss my connection in MAD. IB rebooked me in PE the next day on IB 363. This flight was reissued with an Iberia ticket number.
I’ve checked the search on this sub and looked through the FAQ on the AA website, but I’m looking for a bit of clarification.
I know I need to use the refund form on the AA website to request but I have a few questions on the form.
Would this fall under “Downgrade” or “Involuntary flight cancellation or schedule change?”
I’m planning on including ALL ticket numbers in the body of the request. This would include original AA ticket number, upgrade ticket number and Iberia reissued ticket number.
Do I need to do this 3 times, once for each ticket?
Is there anything else I’d be missing? It’s a pretty decent chunk of change and I’d like to minimize the pain of this process as much as possible. I appreciate any insight anyone might have.