r/americanairlines

This goes out the guy and his partner who got off on the wrong floor (flagship instead of admirals) at the H-K lounge just now. Berating the host and then demanding to be shown where the stairs are because the elevator didn’t magically reappear in .04 seconds to take you to the proper floor is pure cringe. Your behavior is the reason a lot of staff despise us passengers. Seriously dude. That was completely cringe and uncalled for and bordering on harassment of airline personnel. I hope AA revokes your admirals club membership and bans you from the airline.

To the host who had to deal with this asshat at 7:15 in the morning. This guy sucks. And I hope he didn’t ruin your day and if there was anything I could do other than telling the guy to stop being a jerk I would have. He sucks at life and I hope he gets banned from flying.

I heard a lot of reports that people with status were to automatically receive an anniversary luggage but now I see language that they have to be requested. Did you have to use your reward to get them or do you just request them?

All I will say is the pen is mightier than the sword. I've been on 7 American Airlines flights within the past 3 weeks and everyone has been wonderful - from the gate agents to the pilots, flight attendants except for one notorious individual who has been covered in Reddit before. At least I hope for American Airlines' sake it is one individual.

If you encounter this individual, keep your cool and contact American Airlines. This helps you, it helps American Airlines employees who are embarrassed by a bad apple, and it definitely helps future travelers.

So I have a lax - hnd flight June 18 AA 27 and aside from check in at T4 What terminal is it?
Flight details
AA 27
12:00 PM

The hate that AA gets is beyond me. I understand that there’s delays with maintenance and everything but AA has the biggest network. (Number of flights per day.) The most complex hubs. And etc. I personally love it and their system. I feel like American is for those who don’t wait on an agent to solve their problems; it’s for the travelers who take initiative and know the system. It’s for the people who treat aviation like a logistics puzzle. American rewards knowledge. 🤷🏿‍♂️

I’ve never had the best luck flying American.
Mechanical issues, long delays, missed connections.
After Alaskan bought Hawaiian, I realized I now had 450k points I could use on American via the One World Network.
I booked a round trip from SAT to MKE with connections in DFW for only 40k points first class. I was reluctant but couldn’t pass up the deal.
No issues the first leg. Returning home there was some weather in Texas so I was expecting a couple delays but had 2.5 hour layover in DFW so felt confident. First flight is on time, second flight delayed about an hour waiting for the plane to arrive from San Diego. Great, I’ll get some dinner and relax.
Second plane arrives so I head to the gate. 3 minutes before boarding, I get the alert the flight is rescheduled to 5:00am next morning. Speak to a gate agent and they say they had to get a new crew in. Weather happens, delays happen but if we had been alerted earlier arrangements for a different flight or a hotel room could have been made. Now it’s too late.
After sitting for 6 hours overnight, we board at 4:20am. Ready to go but myself and a few other passengers noticed our checked bags were still at another terminal. Get the flight attendant’s attention and ask about it. She says some bags are headed to SAT on a different flight leaving at the same time. Another passenger points out that flight has been canceled and the next SAT flight is several hours later. I shit you not, she says ‘they’ll get there, why do you care what plane it’s on. Or they’ll deliver them to your house.’
Ummm, some people had connections.
So we’re all sitting there pissed and the captain comes on and says we had to wait for some more bags. 75 minutes later they were loaded.
I watched and counted….107 bags were not on the plane.

Better communication and some professional courtesy towards a plane full of people who spent the night in the airport would have gone a long way.

Way to live down to my expectations American.
5 flights over the past couple years….1 missed connection, 9 hour overnight delay in Miami, 1 normal flight, 1 cancelled flight and now this.

I’m done

I can’t get through to anyone at American Airlines as I’m trying to help problem solve me changing my flight to get home earlier for an emergency.

Fun fact, I’m also staying at the TPA airport hotel onsite and there’s nobody at the ticket counter except a cleaning lady. I’ve been on hold for an hour and the phone number says longer. I’m literally standing at the ticket counter at the airport and can get no support by phones or ticket counter. Any advice??

I got a longer American Airlines flight coming up soon and I am still debating whether to pick a window or aisle seat. Window seats are nice for the view and leaning against something, but aisle seats seem way more convenient during long flights. Curious what most people prefer and why.

Anyone else on this flight?

Apparently EWR has a ATC ground stop. My flight was supposed to take off at 7pm. 3hrs later and still here, parked somewhere on the tarmac.

Pilot is hopeful that in the next 30 mins they wil lift the stop. Otherwise we return to the gate.

What are the odds we take off. I say 1%.

Hi all, I have a weekend trip planned with my SO and child for June 20-June 23. So I have a bit of time to get this sorted. Long story short, I got a new job and they agreed to my PTO already, but are requiring me to travel and have offered to fly me to my destination on June 20th instead of home. Great, I’ll meet my SO and child there and take the return flight with them…except now I realize that AA will auto cancel my return flight. Even though I’ll have made it to my destination on a separate AA reservation. I contacted customer service via chat and they said they could not mark my reservation as do not cancel due to me booking as Basic Economy. How screwed am I? I am honestly infuriated. TIA!

Hi all,

I have been Platinum Pro for two years and this is my first cycle as EP.

I wanted to discuss a perception I had during this first six months. After spending this time in the higher level, I’m still wondering if PP is already the best status considering cost x benefit.

You will board at Group 2 (still a very early entrance), you already get Emerald at OneWorld (access to the higher lounges), and most partner benefits are already unlocked at this point. You get 3 free checked luggage and complimentary Main Cabin Extra.

The main difference is in Upgrades list (which are getting rarer day after day, specially in long haul flights) and bonus miles earned (80% x 120%, but they don’t count as LPs anyway).

EP is of course a better status but you need 75k more miles to reach it when compared to the difference between Platinum and Platinum Pro (50k), where actually there is a huge gap.

I live in Brazil and needed to do quite a stretch to reach EP this year. Thinking if I should target for PP in 26/27 cycle and keep it going this way if nothing changes.

What do you guys think?

Are you really still on runway? 3 hours? Are they saying you will still go? Waiting on the equipment and wonder if should just punt on waiting for it.

Currently at LGA with a flight that has not been cancelled but is on an every 20 minute delay. Incoming 4556 is on the runway in Toronto for the last 90 minutes. Know we have a ground stop but what’s the over/under on anything leaving tonight even though they say it will?

Mostly a domestic traveler and upgraded about 50/50. I'd like to take a trip or two internationally this year. Maybe book PE and upgrade to business. I allowed a pair of SWU to expire for lack of use and now left with 6. I'd hate to let the others lapse. It's not obvious how to use. Is there some sort of "how to" instructions short of going down the expert flyer rabbit hole?

In my mobile app next to one of my legs on Friday it says "Requested" for upgrade status and the other says "Confirmed". The website however says "Requested" for both. I haven't received any email with a new seat assignment. Anyone ever seen this? How did it play out? Maybe just a glitch? I mean it's a CRJ flight so I'm not TOO excited about an upgrade, but I'll take what I can get!