
▲ 43 r/Zomato
Zomato did not deliver my aunt’s birthday pastries.
Support called and said he is sending the delivery agent, but when i asked for update, he abruptly ended the chat. We were even on conference call (support, me and executive). The only issue here is that I complained late. Since it was surprise, i thought it was delivered cause the app showed that it was delivered. I did not get any notification. There was only one missed call from the delivery agent. Now the support chat says all their advisors are busy.
u/whythisapol — 4 days ago