Parents beware of the kids club
I want to preface this by saying my kids had never been to daycare prior, so I was very nervous and hesitant to leave my 7 month old and 2 year old at a gym daycare. However, I just had 2 babies back to back and have been battling PPD and really needed something for myself. The facility seemed really nice and staff reassured me it was a very safe environment! I have so much mom guilt so please be kind, I mainly want to warn other moms and get feedback.
Today when I went to pick up my 7 month old, I watched her fall backwards and hit the back of head onto hardwood floor. She immediately began hysterically crying and I could not rush in to grab her because there was another baby under the door. It seemed like the staff were in way over their heads. One had his hands full with a screaming baby, and the other had no sense of urgency to help comfort her. It was traumatizing seeing my baby get hurt and not be able to help her. I alerted the front desk staff and they did not seem to care, they just said sorry and they would make a note to put a pillow behind her.
I spoke to the manager who apologized, but never once reassured me that it shouldn’t have happened and that baby should be safe there. She said she would watch the footage and call me back, but I never heard back from her. I definitely do not feel safe bringing my kids back. I can’t stop thinking about how many incidents like this have occurred that I wasn’t there to see. And I wonder if they would have even mentioned it had I not witnessed it. I ultimately cancelled my membership because it really did not seem like they cared. And I’m bummed because we really loved taking being able to take the whole family there! If you read this far thank you. Idk if I’m looking for advice or just need to vent because the whole situation was very stressful