Petco here 👋 Seeing wtf is up with my new petsmart managers
Hey so to hopefully cut this down as quickly as possible, I very suddenly find myself surrounded by managers who's only work experience is PetSmart and Im trying to help them transfer between the 2 companies. Well, I was, but they really just keep pissing me off instead of absorbing anything.
Can yall deny animal sales? "Well at Petsmart you can't tell people no!" Is always a response i get when trying to tell my manager (gm) that she doesnt/shouldn't have to sell goldfish to literal bowls. I've slightly gotten her over that (well, she doesnt say anything to anyone else for denying sales but she still does the sales alllll day long), but there's that beardie video thats going around rn that definitely seems to imply that you CAN deny sales, so is she lying to us or is that new???
Can yall turn down grooming clients? My new assistant manager just stared at some grooming customers while they were cussing out my groomers (should have told them to gtfo) and when they told her they were going to remove that customer from their books she tried telling them they can't do that (we most definitely can, and for less reason). In relation to that story, can keyholders at petsmart handle conflict with customers or yall literally go find a store manager every time a customer looks at you funny?
Are ONLY animal care positions doing animal care? What if yall dont have an animal person that day?? What if an emergency happens???
Honestly I could go on (dear god i dont even wanna talk about how bad they are at truck), every day I encounter some new dumb shit that basically violates the rights of all the employees, puts more work onto them, and the 2 of them do nothing while telling us "well at petsmart".
Tldr: Can yall deny sales/service? Who takes care of animals? Are my new managers lazy assholes or just INSANELY restricted by their petsmart ways? (Like honestly if everything they tell me about petsmart is true I can't fathom why so many people have hopped between our two companies like its nothing, these are radical differences imo)
Edit: This was so validating LMFAO. Also more of yall should fight your managers because if someone told me to go directly against written policy I'm gunna fight a hoe (professionally), I've done it and I still have my job, those mofos do not, stay feisty 🤌🏻
Update: I came to work this morning and none of my reptiles have water 💔 I'm gunna lose my shit