I've tried email sequences and SMS discounts. Still losing sales. Can a voicemail actually recover carts?
I run an e-commerce store and I get decent traffic. People add items to their carts and then they leave, which I’ve heard is a pretty standard story
I've tried email sequences. I've tried SMS discounts and the response is low and the conversion is barely above baseline.
I found DropCowboy, which is a ringless voicemail + SMS + automation workflows. You set up a sequence. Someone abandons a cart. You send a text an hour later. Then a ringless voicemail with an offer a day later.
The company claims 5 to 20 times higher response rates.
But I'm not sure. A voicemail from a store? Isn't that a bit much? People are already bombarded with marketing emails and texts. Would a voice message just feel like another nuisance?
I don't want to annoy my customers. But I also don't want to leave money on the table.
Has anyone tried this for e-commerce? Does it actually work?