New PC and router - now having lag issues
Hi All,
I sometimes play games on my office PC on my breaks. Was previously running a nearly 10 year old Dell PC, and we have BT business broadband but not massively fast, 76mb download etc. Never had any problems with lagging, it was slightly delayed like I think all xcloud is(?) but never had any massive issues and could play single player games no issues.
We have been upgraded, new PCs (refurbed but still a lot faster etc), but we have had a new router connected to our old BT router (firewall router?), and when I went to play after it had been installed, I was getting massive lagging almost 2-3 seconds delay. I turned on the stats overlay and it didn't look like I was dropping frames, and ping and latency was solid and didn't seem to be fluctuating, and there also wasn't any noticeable packet loss. I tried changing some settings, dropping the quality down etc, but nothing seemed to change things, it was still lagging quite bad. Any ideas what could be causing this? I assumed the new router/firewall, but I am by no means an expert on this!
EDIT: Editing to include more details. Device is a Lenovo 11BM0016UK, Windows 11. I have tried on both Xbox.com/play, and on the Xbox App. No other browser extensions. I am in the UK.