u/xXTacticalGamerXx

I recently lost my Microsoft account and had to make a new one. I was able to make it with my original email account but lost my one and only Minecraft account. I have the original transaction ID from mojang from way back in 2013 but I submitted two help requests on account recovery form on Minecraft website but I just got the same automated message each time. Is there a way I can contact an actual human to work through this or am I just chasing a lost cause? I have the email and new alias they changed my Microsoft and java Minecraft name to, along with my old Xbox live username for Minecraft bedrock edition. I really only care about getting my old java account license back though.

I recently lost my Microsoft account and had to make a new one. I was able to make it with my original email account but lost my one and only Minecraft account. I have the original transaction ID from mojang from way back in 2013 but I submitted two help requests on account recovery form on Minecraft website but I just got the same automated message each time. Is there a way I can contact an actual human to work through this or am I just chasing a lost cause? I have the email and new alias they changed my Microsoft and java Minecraft name to, along with my old Xbox live username for Minecraft bedrock edition. I really only care about getting my old java account license back though.

How I lost my account:
I downloaded a renpy script game off of itch and in a matter of seconds they installed an infostealer and gained access to all my accounts including but not limited to: steam, discord, gmail, microsoft, college, etc. I changed all my passwords as fast as i could but apparently microslop was the only one without protection against this and they were able to add a temp email to my microsoft account as a recovery email after having access to my gmail, and then removing my original email from the account. And the way they steal your login tokens bypasses 2fa.