u/xlawrence1124x

Do I keep waiting or cancel the order? I've never seen it take this long.

Had to return my last CHR30 as it had issues rebooting. Had issues like another poster where I tried store pickup of a new one but their system does not show the order and couldn't give me the equipment. So I called, they did a new order, and it's been 3 days with no shipment or tracking number yet. Is this order glitched too? Or are they really this delayed? This is Upstate NY and the stores have plenty of stock.

A couple times I've had a weird issue, whenever I have to reboot the router for any random reason, like this time it was getting only 78 mbps on gig, so I did a simple reboot of ONT and router. The router refused to reboot and the white light flashed for 10+ minutes. I plugged in my own ASUS router and it worked within 2 minutes. Then I moved the Ethernet back into the CHR30 and it worked fine.

TLDR: Every time I reboot the CHR30 I seem to need to connect another router first to "help" it along for some reason.

Hope when they ship equipment back it connects through the serial numbers. I returned my cr1000a and extender to ups just now and they didn't ask for anything at all, just gave a receipt.

I noticed in the plan builder that there's a new "WiFi access point" and it mentions WiFi 7. New router? The cr1000a always sucked. I use my own router, but if there's a new one, I'd be willing to try it out. And if it still sucks, I can stick it in the closet and keep using my own.