u/xnlh180x

I grabbed the 2 year plan last month to try surfshark for streaming and some torrenting. ran it on a Windows 11 laptop, mostly connected to Chicago and Miami servers.

speeds were fine, around 150 Mbps on a 300 line, but Prime Video kept throwing the proxy error no matter which US city I picked. requested the refund on day 19 through live chat, took maybe 10 minutes and hit my card in 5 days.

only thing that bugged me was the agent trying to swap me to a 3 month extension instead of the refund. said no twice and they processed it fine.

anyone had the Surfshark money back guarantee refused recently? wondering if it depends on how you paid